[Yokuutsu]

Oh I know, but they are different errors so maybe there's something different I can do to fix it (I doubt it, but I need hope so I don't call them and cuss them out D: )

No they're not, in my area, they just merged into Spectrum and are now officially spectrum and since that happened (or right before the official switch over, but they were switched) and we got a new modem from them, everything has went to hell.

We switched to a spectrum package, phone automatically was cut off because no one told us our phone modem from time warner was not compatible so we had no phone for DAYS due to that. We added cable back, got boxes...no remotes were given to us by the lady in the store, called about both phone and remotes. Technician will come. No remotes, but phone got working due to him installing a new modem. Got remotes the next day from the store/office. No cable. Luckily they sent the same tech as before all this bs who remembered that he put a data trap on in order to see if that would improve the internet (which means the guy that was supposed to reconnect our cable didn't even get out of his van to see anything. He took it off and HALLAJUEH! There was cable.

Noticed we had no voicemail (because they did not activate it when all they had to do was drag our stuff from the TWC plan to the Spectrum plan). Contacted tech support. They 'fixed' it....10 mins later when voicemail should've kicked in, internet and phone both go out. Right before this I noticed that the phone modem also had internet when it wasn't supposed to. Called in, voicemail was not added, or was added incorrectly. They fix that, someone had messed up....the whatever tells one modem to be internet and the other to be phone. He fixed that. He 'turned' off the internet on it (Cause signal that close can cause interference). Later found out, there's still internet on it, I eventually get into modem to turn off wifi...doesn't help signal....can't get back into the POS modem now, even with an ethernet cable so we can't try and see if that modem would be better internet for us than the upstairs one.

And I'm probably forgetting something.

Note: This is just in this month alone, not including the actually internet problems I'm complaining about in this thread (mostly if not completely)

[Coda]

Sounds like typical Time Warner support in the face of everything suddenly changing for no good reason.

[Yokuutsu]

Time Warner support was better than this. Until now, every time I got someone that knew english well (Just because it isn't their first language doesn't mean they can't be good). And Time Warner would skip to sending a technician out instead of lying saying they did something when they didn't. (I think the phone modem still has internet....just internet we can't access through wifi now)

[Coda]

Bleh. Sorry to hear. :( I had no end of trouble with TWC when I had them. I suspect a lot of it depends on what call center manages to take your call.

[Yokuutsu]

Don't get me wrong, the actual SERVICE sucked balls, but customer support? Well, they never lied to me....and never made me want to bang my head against a wall....now they do.

Service still sucks, just in a way I think they could fix since...with TWC it was slow speeds, like under 10mbs always. But we always had internet unless there was an outage...but new modem and the merger? We can't have that anymore. We tend to get higher speeds now, but it randomly goes out.

I just checked wifi analyzer (a windows app, free) one is in range right now on channel 11, the other ones not in range are channels 1 and 11...we're channel 6 so interference should not be a problem considering NO layout has changed at all. Electronics are where they were....such as phones and other things....modem is where it was...laptops are where they are. Idk what changed, but it wasn't on our end in our house.

[Yokuutsu]

So I'm looking through settings on my adapter (wireless) what does wfd channel mean?

I think I may have found a setting that wasn't helping. Minimum Power Consumption....from what I understand it would like put the adapter to sleep if it thinks I'm idle....and maybe it was getting signals that I was idle when I wasn't or right before I was going to be not idle (or maybe it has nothing to do with it lol)

[Coda]

As far as I can tell that's the same channel number.

I... don't THINK that "minimum power consumption" setting does that. I think that has something to do with what happens when your laptop goes to sleep. Try it, see if it helps, but it might interfere with your laptop's sleep mode.

[Yokuutsu]

Do I need to set it to be the same channel number as my modem? Because it says 11 and my modem is set to 6

I don't know, I thought I'd try it LOL since at night I close my laptop and all...and during the day, well, my laptop is supposed to go to sleep after 45 minutes or so (sometimes it doesn't, due to a game...a few times it hasn't because IDEK but most of the time it does)

[Coda]

The WFD channel probably isn't relevant. You wouldn't be able to communicate with the router at all if you were on the wrong channel, so that's automatically managed. That channel is probably for some other mode that you aren't using.

Closing your laptop is mostly what I meant. Worst case scenario, your laptop won't wake back up from sleep correctly and you'll need to reboot it to make everything work right.

[Yokuutsu]

Oh well, then...it went to sleep fine and woke up fine :D Just as it has always done :D Of course, this is only once.

[Coda]

My Windows laptop doesn't like waking up from sleep. I have to hard-reboot it pretty often if I let it sleep for more than a day.

[Yokuutsu]

Now once a day I must reset the wireless adapter in my laptop. Terrific D:

[Coda]

Heh. Didn't I say I have to do that? ;)

Just shut it down when you go to bed instead of using sleep mode.

[Yokuutsu]

That's the thing, it wasn't when I woke it up....it was hours later.

And I was think maybe a driver is messed up, so I went to Toshiba's website...there's like 10 drivers just for the internet and I don't know if I need them all D:

Which during this process, miniports (or whatever) have appeared (they appeared awhile back)....where did they come from? >_<

[Coda]

A miniport is the part of a Windows driver that talks directly to the hardware. You... shouldn't need to worry about that? I can only imagine that you're using some sort of generic driver that's exposing stuff that normal OEM drivers would keep hidden.

[Yokuutsu]

I hadn't changed the driver at all and it just appeared. Since they appeared I tried changing the driver, no difference.

And like I said, Toshiba's website lists 5 billion different drivers for just my laptop's internet, I don't know if it needs updating or not, and if so, which ones?