[trystan830]

yeah *sigh*

we can't do anything about it either, if people manage to get stuff out of the store. if we see someone in the store, we "offer them awesome customer service," and hope that sticking on them like glue will get them to abandon their shoplifting plans and leave. if we do see someone leave, we call and email the closest stores and give them descriptions of the people and the items. that way, if they do try to "return" the item - "I don't have the receipt and i paid cash" or "i got these as a gift, and i already had them" - the nearby stores will know that's wrong. when we get these kinds of returns, and if we haven't had the items in the sale history, we tell them they have to return them to the store they got them from.

but yeah, it's frustrating.