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Yokuutsu Yokuutsu is offline
Mother Ship
Default Acer aspire 4720z internet problems   #1  
It will connect to the network, but only as a local area connection. I've googled things and couldn't find a solution. I cannot download the drivers for it until it can connect.
Old Posted 04-20-2016, 12:45 AM Reply With Quote  
Default   #2   Poggio Poggio is offline
Bald and loving it!
When you try to connect is it via Wifi or Ethernet cable?
And have you diagnosed the network itself?
Old Posted 04-20-2016, 12:08 PM Reply With Quote  
Coda Coda is offline
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Default   #3  
+1 to making sure your network itself is working -- get another computer and see if it can get online.
Games by Coda (updated 10/1/2023 - New game: Adrift)
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Mega Man: The Light of Will (Mega Man / Green Lantern crossover: In the lead-up to the events of Mega Man 2, Dr. Wily has discovered emotional light technology. How will his creations change how humankind thinks about artificial intelligence? Sadly abandoned. Sufficient Velocity x-post)
Old Posted 04-20-2016, 12:24 PM Reply With Quote  
Default   #4   Yokuutsu Yokuutsu is offline
Mother Ship
The network works, they were at my house last night. My tablet, my mom's computer, everything else connects (including their phone) but not the laptop. (They're not over here right now, but I thought I'd try to find possible solutions....and they don't have internet at home).

It's wifi.
And I used the diagnosis tool Windows provides. It was useless....even used this one scanner that finds worms, viruses, etc....it found nothing.
Old Posted 04-20-2016, 05:18 PM Reply With Quote  
Poggio Poggio is offline
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Default   #5  
Was it a Malware finder specifically that you used or an just an antivirus software?

A customer where I worked had a similar issue. Based off that at the most I can say is see if the wifi chip in your computer that needs to be reconfigured so it picked up networks if you can. I would try searching in that direction and see if anything fruitful comes out.
Old Posted 04-20-2016, 09:03 PM Reply With Quote  
Default   #6   Yokuutsu Yokuutsu is offline
Mother Ship
Microsoft Safety Scanner. Not their antivirus....It used to be windows live one care safety scanner or something.

She contacted me today....she could connect at her friends. Just put in the password and it worked....whereas here at my house....it didn't.

Everything I was seeing was saying uninstall and reinstall the driver...I wanted to do anything but that XD

Maybe the laptop just hates my wireless XD
Old Posted 04-21-2016, 01:07 AM Reply With Quote  
Poggio Poggio is offline
Bald and loving it!
Default   #7  
Maybe or maybe your antivirus software hates it? I know with my computer sometimes my software conflicts so it won't let me mix programs. Especially the various opensource stuff I have.
Old Posted 04-22-2016, 07:00 AM Reply With Quote  
Default   #8   Coda Coda is offline
Developer
I've never seen antivirus software conflict with the operating system's ability to actually connect to the Internet. I've seen it screw with browsers, but not with the OS.

A thought: Have you tried deleting the network settings and reconnecting? It's possible there might be a bad saved configuration.
Games by Coda (updated 10/1/2023 - New game: Adrift)
Art by Coda (updated 8/25/2022 - beatBitten and All-Nighter Simulator)

Mega Man: The Light of Will (Mega Man / Green Lantern crossover: In the lead-up to the events of Mega Man 2, Dr. Wily has discovered emotional light technology. How will his creations change how humankind thinks about artificial intelligence? Sadly abandoned. Sufficient Velocity x-post)
Old Posted 04-22-2016, 12:41 PM Reply With Quote  
Yokuutsu Yokuutsu is offline
Mother Ship
Default   #9  
I got rid of the antivirus since it was a paid one that the license had expired.

I did delete the connection and reconnecting....then it wouldn't even ask for the password to connection and still did local area only. Idek. It apparently hates my internet.
Old Posted 04-22-2016, 02:33 PM Reply With Quote  
Default   #10   Coda Coda is offline
Developer
If it didn't ask for your password...

Hmm.

What version of Windows are you running? It's starting to sound like your laptop doesn't recognize or doesn't support the encryption being used by your router.
Games by Coda (updated 10/1/2023 - New game: Adrift)
Art by Coda (updated 8/25/2022 - beatBitten and All-Nighter Simulator)

Mega Man: The Light of Will (Mega Man / Green Lantern crossover: In the lead-up to the events of Mega Man 2, Dr. Wily has discovered emotional light technology. How will his creations change how humankind thinks about artificial intelligence? Sadly abandoned. Sufficient Velocity x-post)
Old Posted 04-22-2016, 04:03 PM Reply With Quote  
Yokuutsu Yokuutsu is offline
Mother Ship
Default   #11  
That one is Vista.

I think my internet protection is WPA? Idk?
Old Posted 04-22-2016, 09:10 PM Reply With Quote  
Default   #12   Coda Coda is offline
Developer
Vista has problems connecting to encrypted networks. Unfortunately, I don't know enough about troubleshooting it to help you -- I've HAD this problem in the past with my father-in-law's laptop, and I ended up giving up on it because I couldn't figure it out and just turned the encryption off for a couple days.
Games by Coda (updated 10/1/2023 - New game: Adrift)
Art by Coda (updated 8/25/2022 - beatBitten and All-Nighter Simulator)

Mega Man: The Light of Will (Mega Man / Green Lantern crossover: In the lead-up to the events of Mega Man 2, Dr. Wily has discovered emotional light technology. How will his creations change how humankind thinks about artificial intelligence? Sadly abandoned. Sufficient Velocity x-post)
Old Posted 04-22-2016, 11:21 PM Reply With Quote  
Yokuutsu Yokuutsu is offline
Mother Ship
Default   #13  
That's the thing....the network she connected to later....has a password too and it connected fine. It makes no sense really.
Old Posted 04-23-2016, 01:41 PM Reply With Quote  
Default   #14   Coda Coda is offline
Developer
There's more than one kind of wifi encryption, for one thing. I think there might also be some passwords that Vista doesn't handle right or something. I've never figured out the details because my father-in-law got a new laptop where it wasn't a problem.
Games by Coda (updated 10/1/2023 - New game: Adrift)
Art by Coda (updated 8/25/2022 - beatBitten and All-Nighter Simulator)

Mega Man: The Light of Will (Mega Man / Green Lantern crossover: In the lead-up to the events of Mega Man 2, Dr. Wily has discovered emotional light technology. How will his creations change how humankind thinks about artificial intelligence? Sadly abandoned. Sufficient Velocity x-post)
Old Posted 04-23-2016, 10:15 PM Reply With Quote  
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