[Coda]

Having worked on the IT side of those health privacy laws before, I can tell you: They're there for very good reasons and the inconveniences are a price worth paying to make sure that someone can't walk up to the nurse's station when nobody's looking and get a list of all of the mental disorders you've been evaluated for.

That said, the laws are supposed to always let the patient be able to access their own information, so if they're having administrative problems with getting information to the people that need it, you can't blame the law for that -- that's just an underperforming clerical staff. (Which might be due to overloading.)