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Yokuutsu · Posted 02-22-2017, 04:22 AM

Don't get me wrong, the actual SERVICE sucked balls, but customer support? Well, they never lied to me....and never made me want to bang my head against a wall....now they do.

Service still sucks, just in a way I think they could fix since...with TWC it was slow speeds, like under 10mbs always. But we always had internet unless there was an outage...but new modem and the merger? We can't have that anymore. We tend to get higher speeds now, but it randomly goes out.

I just checked wifi analyzer (a windows app, free) one is in range right now on channel 11, the other ones not in range are channels 1 and 11...we're channel 6 so interference should not be a problem considering NO layout has changed at all. Electronics are where they were....such as phones and other things....modem is where it was...laptops are where they are. Idk what changed, but it wasn't on our end in our house.

Yokuutsu Mother Ship			#53
	Don't get me wrong, the actual SERVICE sucked balls, but customer support? Well, they never lied to me....and never made me want to bang my head against a wall....now they do. Service still sucks, just in a way I think they could fix since...with TWC it was slow speeds, like under 10mbs always. But we always had internet unless there was an outage...but new modem and the merger? We can't have that anymore. We tend to get higher speeds now, but it randomly goes out. I just checked wifi analyzer (a windows app, free) one is in range right now on channel 11, the other ones not in range are channels 1 and 11...we're channel 6 so interference should not be a problem considering NO layout has changed at all. Electronics are where they were....such as phones and other things....modem is where it was...laptops are where they are. Idk what changed, but it wasn't on our end in our house.
		Posted 02-22-2017, 04:22 AM