[Yokuutsu]

Oh I know, but they are different errors so maybe there's something different I can do to fix it (I doubt it, but I need hope so I don't call them and cuss them out D: )

No they're not, in my area, they just merged into Spectrum and are now officially spectrum and since that happened (or right before the official switch over, but they were switched) and we got a new modem from them, everything has went to hell.

We switched to a spectrum package, phone automatically was cut off because no one told us our phone modem from time warner was not compatible so we had no phone for DAYS due to that. We added cable back, got boxes...no remotes were given to us by the lady in the store, called about both phone and remotes. Technician will come. No remotes, but phone got working due to him installing a new modem. Got remotes the next day from the store/office. No cable. Luckily they sent the same tech as before all this bs who remembered that he put a data trap on in order to see if that would improve the internet (which means the guy that was supposed to reconnect our cable didn't even get out of his van to see anything. He took it off and HALLAJUEH! There was cable.

Noticed we had no voicemail (because they did not activate it when all they had to do was drag our stuff from the TWC plan to the Spectrum plan). Contacted tech support. They 'fixed' it....10 mins later when voicemail should've kicked in, internet and phone both go out. Right before this I noticed that the phone modem also had internet when it wasn't supposed to. Called in, voicemail was not added, or was added incorrectly. They fix that, someone had messed up....the whatever tells one modem to be internet and the other to be phone. He fixed that. He 'turned' off the internet on it (Cause signal that close can cause interference). Later found out, there's still internet on it, I eventually get into modem to turn off wifi...doesn't help signal....can't get back into the POS modem now, even with an ethernet cable so we can't try and see if that modem would be better internet for us than the upstairs one.

And I'm probably forgetting something.

Note: This is just in this month alone, not including the actually internet problems I'm complaining about in this thread (mostly if not completely)