[Yokuutsu]

"That's what they did once other places shut down." Vincent says, talking about Wal-Mart. "That happens. Sometimes an employee may not know, may not, but most times, that is not the case. Usually they know more than the customer. I like when places are willing to work with you. Some places won't take back a hammer that broke easily, and other places will take it back once...come back too much like that and they'll wonder what you're doing to the things." He says snorting a bit. "Customer service matters a lot if you're competing against chain stores." He shakes his head a bit. "I don't know. If I feel like my legs are trying to kill me later, probably not." He says, snorting a bit.