[ml1201]

That's not cool, and it sounds like they were trying to get more money out of you. :/ We have heating and cooling services around here that do that and hearing about them ticks me off. They will install a unit for someone, the person buys a warranty for it, and then it breaks a couple months later because they purposely didn't install it right. So the person calls them back out because of the warranty and they end up charging the person like $400 to fix it for a 'part' that shouldn't have even needed replacing. :/ There's a lot of people who have companies like that that they go to. But I can't point this out to people when I talk to them because it's considered slandering and I can get fired if I tell people this, so I have to compliment those companies for their 'reliability'. >.< Times like that I hate my job. :/ We can't say anything about any company to be honest, not just the ones that do heating and cooling since I work in a hardware store. =.=;