[Yeladim]

Dear Customer:

Yes there will be a delay because you didn't follow my instructions in sending everything back to me to make sure it was done right. Now you're going to have to take care of it because it is a rush on your part and I have other things I'm working on.

Thank you for your understanding.

Oh, and I'm not going to pay for the express mail you now need to send which we could have avoided if you just followed instructions.