[Meizicht]

I live in an area that isn't well-off; even filing complaints would yield no solutions. We've threatened to switch to another company ( in our case, the only other company is AT&T and eck. ) and it's never done any good either.
We get a lot of storms and disturbances here, so satellite wouldn't be good ( we live really close to Wright Patt Airforce base and they do weird shit now and then. Storms are more common though. In fact, it's been heavily cloudy, stormy and nasty for several days straight already right now. )
We're mildly rural as well, so the service would be even more flaky.

Xurxo: They have done the EXACT same thing to us.
only they do it a day or two BEFORE the bill is due sometimes.


Edit: Suing costs a lot of money. What with lawyer and court fees and also time off of work, it's too much of a hassle for that. TWC is also a massive company; they'd squish customers like bugs.