[Serena Yuy]

Yeah she is. And I was being told by someone else (not a manager) that I have to be nice. -.- I'm sorry, this isn't kindergarten, this is the real world, and I'm sorry that I cannot coddle you while we're trying to get orders right. What if it was a secret shopper? People are too coddled nowadays.

But then she I guess was new and is used to being coddled I guess. But, does she realise that if it was the GM or any other higher managers who have been with the company for years, they would have been more critical sounding than I guess I was? She wouldn't be able to say shit. :p

Aww I know, I has kittens to hear. They're so cute right now. I had a couple try to come to me and I held one. It kept mewing in my ear and clung on to me since they can't retract their claws yet. another one tried to bite my finger. :p