[Lioshika]

Echo; Our protection plans aren't too terrible but most people feel that the items won't break. Most times if an item is to break, it will within the first 30 days, or within the 1 year (and they based on the limited warranty provided by the merchandise company). Our prices on our protection plans are based on the price of the item. Also if you go for the three year plan the price doubles for the extra year.

Serra; I'm listed as a non-sales associate. She reamed my ass out yesterday. I had my weekly evaluation (along with my goals and such). I did over 15,000 transactions. I was about 400 shy of 16,000. I had sold 30 protection plans, and a rewards penetration of 58%. Alicia had over 16,000 sales, was there more than me (and does a lot less than I do) and she had 62% so Autumn says it is obviously not impossible. Paul sold 86 protection plans and she expects me to be up there. She also told me how she feels even though I am the veteran there, I am not good enough to be in the lead and she doesn't like having to have me train Maria because of my lack of sales. (TO which I may be speaking to Bob about as a sign of a sort of aggression and verbal abuse?). She then told me I also am to not walk away from the register when a customer is still fussy over their purse. And also that I cannot go on autopilot. I told her it was because of my low blood sugar. She said if that happens to grab a manager so I can get coverage and get a 5 minute break to eat something. Which Tim doesn't do diddly squat so I'd be asking for hours and never get. And she said again how I never ask for rewards, how I never ask about protection plans, and how I don't ask for IOMs. The ONLY one I don't ask about is the IOMs because that really is pushy.


Is this all something I should finally just write down and talk to Bob about?

I do know that Jon said he would take his sweet time going up to help Maria ring out. I told him to get his ass up there and help her. He said "it's not my job, Bob has gotten several complaints about office supply helping out up there." I told him then next time Alicia goes to help them we won't let her. He replied with "She doesn't do a thing when she is in office supplies." I am absolutely disgusted by this all.

Oh and on teh 22nd, we have a "mandatory store meeting" from 7-9pm. . . Should be interesting. Should I bring up my issues or do this in private (if I do it) to Bob since he is my manager? (Autumn is a ********************************** and I will not speak to her).