[Echo-chan713]

Originally Posted by Lioshika

We have PRPs (Product Replacement Plans), ESP (electronic protection plan), Furniture plans, and shredder plans. I'm suppose to sell at least one a day. Problem is most people don't like them, I even let them know it is 100% coverage. But it doesn't get them.

It's a big issue because Melina and I are the ones she seems to yell at most about not selling enough IOMs.

I think it's the idea through the customers that it would cost for the warranty (DUH) and they can take care of the item that they don't need the warranty.

I have an ipad and Wal-mart has this 2 year warranty for $70-$75. But I just got my paycheck I wish I could of afford it but I couldn't afford the warranty on top of the $500 ipad.

Our PPP covers the item for 6 months can be returned for store credit or an exchange (and also used as an upgrade). And people don't want it because it adds the cost to the already to them an expensive item (in a Pawn shop), Our PPP costs 10% of the products cost.