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-   -   Trisphee Error Reporting Thread (http://www.trisphee.com/forums/showthread.php?t=21198)

Sei 10-11-2015 11:21 AM

Trisphee Error Reporting Thread
 
This thread is for reporting various bugs and glitches that you mind find as you browse Trisphee. Please use the following reporting form to submit a report for us to investigate.

HTML Code:

[B]I have found a bug.[/B][INDENT][B]Type:[/B] Item / Game / Trade / Avatar / Inventory / Achievement / Forum
[COLOR="White"].[/COLOR]
[B]Current Operating System / Browser:[/B]
[B]Relevant Details:[/B]
[B]Screenshot of Error (if possible):[/B]
[/INDENT]

So, for example:

I have found a bug.
Type: Forum
.
Current Operating System / Browser: Windows 10 / Firefox
Relevant Details: This is an example post. When posting, it often tells me I earned gold. Is that supposed to happen? If so, please disregard.
Screenshot of Error (if possible): <link to screenshot here>

Obsidian 10-20-2015 01:31 AM

I have found a bug.
Type: Profile
.
Current Operating System / Browser: Win8/Google Chrome
Relevant Details: If you add your Skype under "Contact Info", the image is nonexistent and there's text that is on top of another.
Screenshot of Error (if possible):
http://i62.tinypic.com/s1i9ub.png

Obsidian 11-04-2015 04:31 AM

I have found a bug.
Type: Shop Preview
.
Current Operating System / Browser: Win8.1 Google Chrome
Relevant Details: The avatar base in the shop previews have that ERR image instead. Would be nice if that were fixed.
Screenshot of Error (if possible): Sorry, I was too lazy. :(

Quiet Man Cometh 11-06-2015 03:12 AM

I have (maybe) found a bug.
Type: Trade / Inventory
.
Current Operating System / Browser: Chrome
Relevant Details: Noticing that my Halloween currency still reads 38 on my main page header, even though I have 20 of it currently devoted to a trade. Is this normal? When I go into the trade menu it lists the candy in my inventory as 18. Is this just a visual thing? I haven't tried to spend any of it yet.
Screenshot of Error (if possible):

Coda 11-07-2015 11:06 PM

That's working as intended. Until the trade goes through, you do in fact still have 38 candy, so that's what the currency bar is going to show. Inside the trade window, your inventory specifically shows the items you can add to the trade. (You'll notice that non-currency items that you've put into the trade or have equipped to your avatar don't show up in the list there either.)

Truth be told, we did try doing it differently in the past, taking it out of your inventory/currency everywhere, but it added a ton of load to the database -- changing it to where the items/currency didn't leave your inventory until the trade completed made the avatar editor load a LOT faster.

Quiet Man Cometh 12-02-2015 12:50 AM

I have found a bug.
Type: Shop
.
Current Operating System / Browser: Chrome
Relevant Details: I get logged out of the site when I enter the shop tabs. I can bounce between forum pages and tabs, the main shop tab, etc, but when I enter specific shops and try to buy something it give me an authentication error, saying I need to log in to buy something. If I go to a specific shop and back to another tab without clicking an item, it logs me out as well.
Screenshot of Error (if possible):

Tohopekaliga 12-02-2015 10:55 AM

Ah, yeah. Unfortunately, I haven't figured that one out yet. Easiest way to dodge it is to tick "remember me" when you log in, and there'll be no issue.

Den 12-09-2015 08:19 PM

I have found a bug.
Type: Avatar
.
Current Operating System / Browser: Chrome
Relevant Details: I saved an updated version of my avatar, after I'd changed the boots from the Lumberjunk ones to the Snow Kitty ones, and it shows in the editor, but not on the actual avatar on the forum and at the top of the site.
Screenshot of Error (if possible): haven't gotten one yet... sorry
ETA: Tam I Am also is having a similar problem.

Espy 12-10-2015 03:48 AM

I have found a bug.
Type: Item
.
Current Operating System / Browser: Win8/Chrome, irrelevant
Relevant Details: Anka Acolyte (Special) -- All individual wing poses are swapped (all colors). Thumbnail showing the left-side wing equips the right-side wing. Applicable in both inventory and editor.
Screenshot of Error (if possible):

Gallagher 12-10-2015 04:04 AM

Espy, I'm not getting that error, everything looks right on my end.

ml1201 12-11-2015 04:37 PM

Um...I don't know if this is supposed to happen but the Dear items in the crane I traded in and I got this just finished Halloween event items for most of them, and one time I got one of the memory vessels. I thought you were only supposed to get the items from the set you trade in? Like a crane item results in a crane item, not a RNG item. ^^;

Coda 12-11-2015 04:47 PM

Only the latest event set (at the moment, Food Fight) is guaranteed to exchange with itself. Everything else goes into one of the other two big piles (one for aurum items, one for event/premium items).

ml1201 12-11-2015 04:58 PM

Huh, okay, then I misunderstood that then when I read the announcement for it. Thanks for responding Coda!

Hero 12-29-2015 12:15 AM

I actually don't know if this would be considered a bug but..
I have found a bug.
Type: Game.
Current Operating System / Browser: Safari
Relevant Details: I keep getting this strange message on top, it ate 2 of my coins and it refreshes the items every time I go to reload the page
Screenshot of Error (if possible):

Coda 12-29-2015 01:16 AM

Nope, that's definitely a bug. Wonder how that happened.

Tohopekaliga 12-29-2015 01:28 AM

Curious. Not sure why that suddenly came up, but it should be working now.

Tam I am 02-26-2016 12:40 AM

...I fixed it.

Feel free to laugh.

ml1201 05-13-2016 04:48 PM

Okay, so I'm trying to trade items in for the one game, and it keeps saying the item I'm picking is currently in a trade and I can't trade it in. I've tried several items but none of them are working.

Tohopekaliga 05-13-2016 04:56 PM

Mm...definitely caused by the server update. We'll get it fixed soon.

Tohopekaliga 05-13-2016 05:24 PM

Okay, that's fixed now.

Tam I am 05-13-2016 09:00 PM

Is that also why the crane game wasn't working?

Coda 05-13-2016 09:35 PM

Well, in the general sense of "caused by the server update," yes. The actual errors that needed to be fixed on our end were different.

Tam I am 05-14-2016 06:47 PM

Gotcha.

Tindra 07-17-2016 05:20 AM

I have found a bug.
Type: Item/Avatar
.
Current Operating System / Browser: Windows 10 + Google Chrome
Relevant Details: There seems to be some pixels escaping the clothing. (I'm sorry, I really can't think of a better way to describe it at the moment)
I don't recall getting this to happen with other items.
Items on this avatar:

Below base:
-Spooky Specter

Above base:
-Basic Open Blouse
-Basic Hand Of Adam
-Basic Turtle Tank
-Basic Ies' Pants
-Basic Flat Tall Boots
*Not including face and hair items*
Screenshot of Error (if possible):
http://i.imgur.com/TjSS8zM.png
I hope this is the right place to put this? :'3

Tohopekaliga 07-17-2016 08:51 AM

Hmm... Try moving that Hand of Adam down the layers some? Specifically, under the Turtle Tank.

If that doesn't fix it, then there does seem to be something off.

Gallagher 07-17-2016 02:48 PM

Both gaps are because of the way that the Open Blouse was drawn.

The gaps near the breasts are there with all tight fit shirts from that period, and can be filled in by layering a Sweater Vest under your outfit in a matching color. It fills it in well without adding bulk to your outfit.

The gap near the hand is unrelated to Adam's Hand, it's a difference between the Open Blouse and Ies' Pants. My suggestion is Sukeban Shorts layered under the pants.

It isn't a bug, but an unfortunate aspect of our layering system that can happen at times. Because items are made in different ways and by different people, they don't always match up perfectly with one another. Errors on our end, typically stray pixels, DO happen on occasion, but after testing the items you're using, I'm confident that that isn't the case here.

Tindra 07-18-2016 06:08 AM

Quote:

Originally Posted by Gallagher (Post 1716398)
Both gaps are because of the way that the Open Blouse was drawn.

The gaps near the breasts are there with all tight fit shirts from that period, and can be filled in by layering a Sweater Vest under your outfit in a matching color. It fills it in well without adding bulk to your outfit.

The gap near the hand is unrelated to Adam's Hand, it's a difference between the Open Blouse and Ies' Pants. My suggestion is Sukeban Shorts layered under the pants.

It isn't a bug, but an unfortunate aspect of our layering system that can happen at times. Because items are made in different ways and by different people, they don't always match up perfectly with one another. Errors on our end, typically stray pixels, DO happen on occasion, but after testing the items you're using, I'm confident that that isn't the case here.

Alright, thank you! :D
I'll try that out.

Poggio 08-06-2016 01:59 PM

So I am having an issue and I am not sure if it is me or not.
I can't seem to get any of the shops to load correctly in my browser. I believe I am using Chrome. Each time after it loads none of the options show up.

Tohopekaliga 08-07-2016 11:28 AM

Hmm... Can you take a screenshot and post that?

What does work? Do you get the shop selection menu at all?

If you can't even pick shops, please make sure your browser has Javascript enabled. The only way it wouldn't have that enabled is if you specifically turned it off. The shop page should tell you Javascript is required if this is the case, though.

Poggio 08-07-2016 05:48 PM

I wouldn't worry about it now. I reformatted the laptop with a iOS so I don't have chrome at all anymore.

Coda 08-07-2016 09:16 PM

... um... if it's a laptop, how does it have iOS? I'm quite confused now.

Poggio 08-09-2016 05:47 PM

My phone autocorrected my spelling that is how. I switched operating systems. The new one came with Mozilla.

Coda 08-09-2016 08:06 PM

Oh, okay, that makes much more sense. :P

I mean, you can still install Chrome or Chromium if you want to.

SparX 10-19-2016 05:57 PM

I have found a bug.
Type: Item / Store
.
Current Operating System / Browser: Windows 8 / Firefox
Relevant Details:I tried purchasing 6 anka eggs
but everytime I purchase it just tells me "You have successfully purchased 1 Jasper Anka Egg!"
Luckily it doesn't take 6k from me only the 1.....
but still D:now I have to do this 2 more times XD
I was wondering if this might be because of the update?
Screenshot of Error (if possible): https://cdn.discordapp.com/attachmen...20/unknown.png
https://cdn.discordapp.com/attachmen...12/unknown.png

Edit: I noticed in the corner, now you all lost the game too =P

Tohopekaliga 10-19-2016 06:18 PM

Hmm. Yes, that is from the update. That's something I neglected to test for, apparently. Will have it fixed soon.

ml1201 11-01-2016 02:14 PM

I was checking out the shop and saw that the Feline Splice item as quite a bit of white pixels near the feet in the preview.

Tohopekaliga 11-01-2016 03:09 PM

Can you show me a screenshot of what you're talking about, ml? Try switching the preview to one of the blank avatar options, your shoes might be showing underneath.


I've fixed the shops' ability to buy multiple items at once.

Potironette 12-17-2016 11:20 PM

I have found a bug.
Type: Forum
.
Current Operating System / Browser: Windows 10 / Chrome
Relevant Details: The front page has text on the bottom that shouldn't be there.
Screenshot of Error (if possible):
http://i.imgur.com/Vm5yuoN.png

Coda 12-17-2016 11:22 PM

Whoops. Toho brought that to my attention a couple days ago and I thought it had gotten taken care of. My bad. I'll go clean that up.

EDIT: Done.

Moonshadow 12-18-2016 03:53 PM

Real simple bug: Damies sent me a friend request and I hit save and it won't save. Nevermind figured it out.


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