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Fenris 02-25-2012 09:21 PM

Server problems- updated
 
I would like to acknowledge here that we do realize we are having them. I realize a lot of people keep getting a server busy notice. We are looking into fixing these problems, though I am not sure what all Coda will be doing. Coda or I will keep everyone updated here as well as on Twitter and Facebook. We are trying to knock this problem out as quickly as possible but I am tempted to shut down the event until we alleviate the problem. Thank you all for sticking with us while we try to work out these problems.

Trisphee Administration

Update:
Quote:

Originally Posted by Fenris (Post 1078891)
Coda tried a few things, since Admins aren't having the load problems so I need users and and other staff to test out the site to see how its loading.


Obbiesan 02-25-2012 09:23 PM

*Kicks Sever* Yea it needs to get into gear owo but its ok fen fen we understand

Tiva 02-25-2012 09:28 PM

Yay! Hopefully things get better... I was kicked off for half the day.

Fenris 02-25-2012 10:07 PM

Coda is turning off a software update that we don't need anyway which should help with the middle of the morning server busy issue. Then we are trying a few other things to see if it helps load times.

Serra Britt 02-25-2012 10:20 PM

It happens. I'm glad it's being looked into but it will take more than this to keep me away :p I love it here far too much.

Fenris 02-25-2012 10:42 PM

Coda tried a few things, since Admins aren't having the load problems so I need users and and other staff to test out the site to see how its loading.

Serra Britt 02-25-2012 10:44 PM

For now it seems fine, but it was just fine last night too. It's usually in the middle of the day that I have issues.

Ultima 02-25-2012 10:47 PM

I'll try to be on a bit more to see how it's doing -salutes Fen the Almighty-

Tiva 02-25-2012 10:55 PM

I will look at it tomorrow.

Alpha 02-25-2012 10:59 PM

I've popped around quite a bit and tried the game several times. From what I can tell it is faster. *crosses fingers* Hopefully this keeps up.

Illusion 02-25-2012 11:17 PM

I don't see any difference.. Everything is fine on my side.

Espy 02-26-2012 01:03 AM

Tris is almost always down for me at around 7 am PST.

Tiva 02-26-2012 01:09 AM

Yeah, 8ish to 10ish EST is typical with me....

Fey 02-26-2012 10:18 AM

I typically have load issues between 7-8am MST, the closer it is to 7 the less likely it will even attempt to load, and today is apparently no different.

Fenris 02-26-2012 11:59 AM

Yeah, even I have had problems today...

Alchemy 02-26-2012 12:16 PM

I just got the server busy message around 11am after it was going painfully slow. =/

Tiva 02-26-2012 02:27 PM

1ish it was busy and slow for 10 minutes or so.

Alpha 02-26-2012 02:33 PM

Yep yep. Maybe there is something bogging down the server besides the game?

Tiva 02-26-2012 04:09 PM

Posted it on the FB page, but the site was down, completely as in I got database error, for about 5 minutes.

Coda 02-26-2012 04:43 PM

Okay, I'm going to go ahead and close this now. Thanks for all the reports; further reports aren't going to help at this point, and I've just got a lot of work to do. The quick attempts I was hoping would work didn't help, so I've rolled back some (the "site busy" errors are important; they keep things from getting worse) and made some conservative adjustments to reduce the impact of a couple issues. I don't expect things to get better right now, only that they won't get worse.

I'm going to get some help from the server owners to see what solutions we can come up with.

Until then, hang in there, Trisphites.

Coda 02-26-2012 04:44 PM

Okay, I'm going to go ahead and close this now. Thanks for all the reports; further reports aren't going to help at this point, and I've just got a lot of work to do. The quick attempts I was hoping would work didn't help, so I've rolled back some (the "site busy" errors are important; they keep things from getting worse) and made some conservative adjustments to reduce the impact of a couple issues. I don't expect things to get better right now, only that they won't get worse.

I'm going to get some help from the server owners to see what solutions we can come up with.

Until then, hang in there, Trisphites.


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